My Personal Account is Memorialized

If you believe we've mistakenly memorialized your account, please let us know. Also note that if you're not the owner of this account and the actual owner has passed away, we can't provide login information or reactivate this account under any circumstances.
To confirm you're the owner of this account, please upload a photo of yourself (selfie) holding your government-issued ID. If you don't have a government-issued ID, you can take a photo of yourself holding 2 forms of ID, and one of them must include a photo or date of birth that matches the information on your profile.
Please make sure we can clearly see your face in both the photo and ID. Learn more about the types of ID we accept in the Help Center.