How do I manage spam in a Facebook group I admin?

Keeping Facebook safe is a priority. This includes preventing and removing spam: unwanted posts, comments and membership/participation requests. If you come across spam on Facebook, we encourage you to report it to us.
Here are some tools to help you manage spam in a group you admin. All tools are available in Admin Home, which you can access in the left menu in your group.
New public groups experience
Admin Assist
Admin Assist automatically manages posts and participation based on criteria that you set.
To select preset criteria for declining posts that are likely to be spam:
  1. From your News Feed, click Groups in the left menu and select your group. If you don't see Groups, click See More.
  2. Click Admin Assist on the left.
  3. Below Manage Posts, click Add next to Decline incoming post if.
  4. Select Spam posts.
  5. Click Apply Criteria.
To select preset criteria for declining comments that are likely to be spam:
  1. From your News Feed, click Groups in the left menu and select your group. If you don't see Groups, click See More.
  2. Click Admin Assist on the left.
  3. Below Manage Comments, click Add next to Decline comment if.
  4. Select Spam comments.
  5. Click Apply Criteria.
Note that managing comments in Admin Assist is only available to some people right now.
Participant Approval
Turn on participant approval to approve members and visitors before they post or comment for the first time. Learn how to turn on participant approval and approve or decline participants. Note that members who were approved to join before the group switched to the new public groups experience are already approved to participate.
Participation Questions
Set up participation questions and then use Admin Assist to automatically approve requests by people who have answered the questions. Learn how to set up participation questions.
To automatically approve requests by people who have answered the questions:
  1. From your News Feed, click Groups in the left menu and select your group. If you don't see Groups, click See More.
  2. Click Admin Assist on the left.
  3. Below Manage Requests, click Add next to Approve participant if.
  4. Select Participation questions.
  5. Click Update.
To automatically approve requests by people who have answered the membership questions:
  1. From your News Feed, click Groups in the left menu and select your group. If you don't see Groups, click See More.
  2. Click Settings on the left.
  3. Click Automatic Member Approvals below Membership.
  4. Click Edit Criteria and select Completed all membership questions.
  5. Click Confirm, then OK.
Post Approval
Turn on post approval to review every post before it’s published. Learn how to turn on post approval and approve or decline posts.
Potential Spam Folder
The Potential Spam folder contains posts Facebook has identified as likely to be spam. They won’t appear in your group unless you publish them.
The Potential Spam Folder is automatically enabled in your group, but you can choose to disable it.
To check the Potential Spam folder:
  1. From your News Feed, click Groups in the left menu and select your group. If you don't see Groups, click See More.
  2. Click Potential Spam on the left.
  3. If a post is spam, click Decline. If a post isn’t spam and you want it posted in your group, click Publish.
To disable the Potential Spam folder:
  1. From your News Feed, click Groups in the left menu and select your group. If you don't see Groups, click See More.
  2. Click Admin Assist on the left.
  3. Below Manage Posts and Mark as potential spam if, click more next to Post has content that is likely to be spam.
  4. Click Delete.
To reenable the Potential Spam folder:
  1. From your News Feed, click Groups in the left menu and select your group. If you don't see Groups, click See More.
  2. Click Admin Assist on the left.
  3. Below Manage Posts, click Add next to Mark as potential spam if.
  4. Click Likely to be spam.
  5. Click Update.
Keyword Alerts
You can set up keyword alerts to be notified when posts or comments contain certain words or phrases. Learn how to set up keyword alerts.
Private groups and public groups not yet on the new experience
Admin Assist
Admin Assist automatically manages posts and participation based on criteria that you set.
To select preset criteria for declining posts that are likely to be spam:
  1. From your News Feed, click Groups in the left menu and select your group. If you don't see Groups, click See More.
  2. Click Admin Assist on the left.
  3. Below Manage Posts, click Add next to Decline incoming post if.
  4. Select Spam posts.
  5. Click Apply Criteria.
To select preset criteria for declining comments that are likely to be spam:
  1. From your News Feed, click Groups in the left menu and select your group. If you don't see Groups, click See More.
  2. Click Admin Assist on the left.
  3. Below Manage Comments, click Add next to Decline comment if.
  4. Select Spam comments.
  5. Click Apply Criteria.
Note that managing comments in Admin Assist is only available to some people right now.
Membership Approval
Turn on membership approval to require people to request to be members. Learn how to turn on membership approval and approve or decline members.
Membership Questions
Set up membership questions and then set up Automatic Member Approvals for people who have answered the questions. Learn how to set up membership questions.
To automatically approve requests by people who have answered the membership questions:
  1. From your News Feed, click Groups in the left menu and select your group. If you don't see Groups, click See More.
  2. Click Settings on the left.
  3. Click Automatic Member Approvals below Membership.
  4. Click Edit Criteria and select Completed all membership questions.
  5. Click Confirm, then OK.
Post Approval
Turn on post approval to review every post before it’s published. Learn how to turn on post approval and approve or decline posts.
Keyword Alerts
You can set up keyword alerts to be notified when posts or comments contain certain words or phrases. Learn how to set up keyword alerts.
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