How do ratings work on Facebook Marketplace?
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To share your feedback and help other people on Marketplace, you can rate buyers and sellers you’ve interacted with.
Our New 5-Star Rating System
Based on your feedback, we’ve changed to a 5-star rating system to improve the way ratings work on Marketplace.
To keep ratings fair and prevent people from being pressured into giving dishonest ratings, buyer ratings are no longer visible to the public. Though buyer ratings are no longer public, these ratings help keep our Marketplace community safe.
How Our New Ratings Work
Who can leave a rating for a seller?
How long does it take for a new rating to appear in my overall rating?
Can I change, delete or hide my ratings?
Can I change, delete or hide ratings that I gave someone?
What should I do if I have a negative experience with a buyer or seller?
Once you get your first rating, this becomes public. Everyone on Marketplace can see your ratings by checking your commerce profile.
How do I get a seller rating?
How is my overall seller rating calculated?
Why do I have fewer ratings than before?
Why don't I see my seller ratings?