How do ratings work on Facebook Marketplace?
Change platform:
Computer HelpRatings are only available on Facebook app for iPhone or Android, not facebook.com or Facebook Lite.
To share your feedback and help other people on Marketplace, you can rate buyers and sellers you’ve interacted with.
Our New 5-Star Rating System
Based on your feedback, we’ve changed to a 5-star rating system to improve the way ratings work on Marketplace.
To keep ratings fair and prevent people from being pressured into giving dishonest ratings, buyer ratings are no longer visible to the public. Though buyer ratings are no longer public, these ratings help keep our Marketplace community safe.
How Our New Ratings Work
Who can leave a rating for a seller?
How long does it take for a new rating to appear in my overall rating?
Can I change, delete or hide my ratings?
Can I change, delete or hide ratings that I gave someone?
What should I do if I have a negative experience with a buyer or seller?
Seller Ratings
How do I get a seller rating?
How is my overall seller rating calculated?
Why do I have less ratings than before?
Why don't I see my seller ratings?
Ratings Help
