Buying on Marketplace

If you see something you think is a scam, you should stop communicating with the buyer or seller and report the suspected scam to Facebook.
When Buying on Facebook Marketplace
  • Double-check deals that seem too good to be true. Scammers may try to use underpriced items to lure buyers into a scam.
  • Do not send deposits for high value items (apartments, cars, etc.) without confirming that they’re real first. When possible, try to confirm the existence and ownership (example: a pink slip for a car) of the item(s) in person or over a video chat before sending payments.
  • Always verify the tracking numbers that you see on Marketplace on the shipping company’s website, and make sure that the delivery address and shipping information is correct.
  • Review the seller’s profile to learn more about the seller. On their profile, you can see ratings and reviews from other buyers, friends you may have in common, view their other listings, and review their Marketplace activity.
  • Eligible purchases made with checkout on Facebook are covered by Purchase Protection. Items exchanged in-person using cash or other person-to-person payment methods are not eligible.
  • When buying in person, before completing the transaction, be sure to inspect the items closely to make sure that they:
    • Are real (example: verifying authenticity).
    • Are in the expected condition (example: new, used, etc).
    • Work as expected.
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