Why is my Facebook Payments account disabled?

Payments in Messenger is a regulated financial service. One regulatory requirement is that Facebook Payments validate your identity at certain times. To send or receive money in messages again, Facebook Payments will need your help to verify your identity.
Please follow the instructions in the email you received. You may need to provide documentation or update your Payments settings or Facebook profile information.
If you continue to have questions or concerns about enabling Payments, please contact us.
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