Fix a Problem
Below you'll find instructions on how to fix problems with photos and videos. If you see a photo or video that goes against the Facebook Community Standards, learn how to report it.
I can't upload photos.
Photos are loading as black boxes, empty boxes or broken images.
I'm blocked from doing something on Facebook, like posting, sharing or commenting.
Why am I seeing a warning before I can view a photo or video on Facebook?
I don't see an "Add Photos" button in my album on Facebook. How do I add photos?
Something's not working when I try to tag photos on Facebook.
I can't add a video on Facebook.
I'm having problems live streaming to Facebook.
There’s a video of me on Facebook that I want taken down.
I'm having problems adding captions to my video on Facebook.