How do I contact Facebook for help with payments in messages?

For help with payments in Marketplace, Games, Donations, or Ads, please fill out our Payments Support form.
If you need help with payments in Facebook messages, please contact our support team. You’ll get a notification when we respond in 1-2 business days.
You can also find more information about payments in Facebook messages below:
For more support with receiving money sent on Messenger, call 1-888-851-6382. A phone agent may open a case for you.
These agents can only open cases for problems with nonprofit fundraisers and donations, or sending or receiving money on Messenger.
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