Turn messaging on or off for your Page

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Pages that you manage may be in the new Pages experience. Learn more about new Pages or see if your Page is in the classic or new Pages experience.
You'll need to be an admin of a classic Page or have full Facebook access to a new Page to turn messaging on or off for your Page.
When messaging is on, a moderator, editor or admin of a classic Page and people with Facebook and task access to a new Page can send a private message from the Page to anyone who's sent the Page a message. Private messages can also be used to respond to comments on a Page's post.
Note: Pages can respond to messages from a profile, but can’t start a chat with a profile that hasn’t messaged the Page first. Pages can't send messages to profiles or other Pages that have blocked the Page.
Classic Pages
To turn messaging on or off if you're an admin:
  1. From your Feed, click  Pages in the left menu.
  2. Go to your Page.
  3. Click Settings at the top of your Page.
  4. From General, click Messages.
  5. Click to check or uncheck the box next to Allow people to contact my Page privately by showing the Message button.
  6. Click Save Changes.
New Pages Experience
To turn messaging on or off for Pages you have Facebook access to:
  1. Log into Facebook, then click your profile photo in the top right.
  2. Click See all Profiles, then select the Page you want to switch into.
  3. Click your Page's profile picture in the top right of Facebook.
  4. Click Settings & privacy, then click Settings.
  5. In the left menu, click Privacy.
  6. Next to Messaging, click Edit.
  7. Below Allow people to message your Page?, select On or Off. Your selection will save automatically.
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