What are some tips for using Door Drop Off or Pick Up on Facebook Marketplace?

Dropping off and picking up items helps you avoid interacting with people directly.
Buying and selling responsibly
Plan carefully
  • Be sure to communicate timing, address and item placement details ahead of time. Consider sharing your meetup plan with a friend or family member or bringing a mobile phone with you. Learn more about buying and selling safely on Marketplace.
  • For local transaction listings, if the seller has chosen how they prefer to meetup (example: door pickup, door dropoff or public meetup), the preference(s) will be shown on the listing. If not, you can send the seller a message asking their preference.
Verify items
  • If you're buying an item, make sure it's what you want before paying for it. For high-value items (example: watches, luxury bags), you can request a certificate of authenticity or proof of purchase.
Clean and disinfect items
  • Clean and disinfect any item you intend to sell.
  • If you buy an item, make sure to clean it before bringing it into your home. Learn about the guidelines from the CDC on cleaning and disinfecting products.
Use online payment methods
  • Consider using digital payments services to request money or pay for your items.
  • Buyers and sellers can offer person-to-person payment methods (example: PayPal).
  • If you choose to pay electronically using wire transfer or money order solutions, avoid payment links and log in directly through the payment method's website.
  • Keep in mind that cashier and certified checks can be counterfeit. Transactions are between the buyer and seller only, and no third-party guarantee should be involved.
Protect your privacy
  • Don't share your financial information (example: PayPal login and password, bank account info) with buyers or sellers.
  • If you're selling electronics, make sure you've cleared any personal information from the device.
Compare prices before buying items
  • We encourage buyers to compare prices before buying an item.
Don't buy or sell recalled items
  • In many places, it's illegal to sell recalled items. If you're unsure whether the item you're buying or selling has been recalled, look on the website of the item's manufacturer for this information.
Watch out for counterfeit items
  • It's illegal to sell counterfeit items in most countries, and counterfeits aren't allowed on Facebook. We recommend that you review any items you buy to make sure that they're genuine. Learn more about counterfeit items.
Be cautious when buying or selling cars
  • Double-check deals that seem too good to be true. Scammers may try to use underpriced items to lure buyers into a scam. Before purchasing a car, you can check Kelley Blue Book or other trusted sites to have an idea of what you would expect to pay for a similar car.
  • You can also try getting a vehicle history report and arranging a car inspection before buying.
  • If you're a seller, be careful about bouncing checks from buyers or paying for fake transportation or insurance costs for your vehicle.
  • Learn more from the Federal Trade Commission (in the U.S.) or your local government agency about getting the vehicle’s history and steps for used car shopping.
Learn what we remove from Marketplace
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