Fix a Problem

Below you'll find instructions on how to fix problems with videos. If you see a video that goes against the Facebook Community Standards, learn how to report it.

I can't view or play videos on Facebook.

I can't add a video on Facebook.

A live video I'm watching on Facebook is having broadcast problems.

I see videos playing silently when I scroll through my Feed. How does this work with my mobile data plan?

There’s a video of me on Facebook that I want taken down.

I'm having problems adding captions to my video on Facebook.

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