Can’t send messages on Facebook Marketplace

To help keep our Marketplace community safe, your access to messages on Marketplace may be denied because of the following reasons, but not limited to:
  • You may have sent too many messages on Marketplace.
  • You may be messaging someone in a country with restricted access to Marketplace.
  • Your access to Marketplace may have been removed.
If you used Marketplace in a way that goes against our Commerce Policies or Community Standards, your access to Marketplace may have been removed.
Appeal or delete a listing that wasn't approved
Please review our Commerce Policies to see if the item is allowed on Marketplace. You can delete the listing if it goes against the Commerce Policies.
If you think we made a mistake, please fill out this form to ask us to take another look. Make sure to click or tap the box next to the item you want to appeal.
To see if your appeal was approved, please check your listing again in about 24 hours.
Learn more about our Commerce Policies.
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