How do I deal with spam?
Spam involves contacting people with unwanted content or requests. This includes sending bulk messages, excessively posting links or images to people's timelines and sending friend requests to people you don't know personally.
Spam is sometimes spread through clicking on bad links or installing malicious software. On other occasions, scammers gain access to people's Facebook accounts, which are then used to send out spam.
If you clicked on something that turned out to be spam or your account is creating unwanted posts, events, groups or Pages, try these steps:
Secure your account
- If you can log into your account, we recommend changing your password. If you can't get into your account, you can secure it.
- If someone is repeatedly posting something you think is spam, consider unfriending, blocking or reporting that person.
Review account activity and remove any spam
- Check your login history for suspicious logins
- Run a review of your recent posts and likes
- Check your Activity Log and delete any unwanted actions
- Check your installed apps and games and delete anything you don't trust
- Delete any photos, posts, Pages, groups or events that you didn't create.
Report spam to us
- If you come across spam on Facebook, report it to us. By doing so, you'll be playing an important role in helping us protect other people from scams.
- It's possible that you clicked a malicious link, downloaded a bad file, or logged into a fake Facebook Page and someone got access to your account. Learn more about keeping your account secure.
Note: If you think the person posting spam was hacked, tell them to visit the Help Center to get help.