How do I help my friend get back into their Facebook account?
If one of your friends ever gets locked out of their account, they may call you for help if you're listed as one of their trusted contacts. All you'll need to do is:
- Visit the URL your friend gives you to access a special security code.
- Give your friend the code, either over the phone or in person.
Be sure to give your friend the security code over the phone or in person. We require this to make sure that nobody else gets into their Facebook account by pretending to be them.
If your friend hasn't started the process to secure their account and needs help, ask them to visit the Help Center to get started.