How do I report something on Facebook Marketplace?

Learn what to do if you're having an issue with your Marketplace order, or how to contact Facebook if the seller hasn't responded to your message.
Report a Seller
Learn what to do if you're having an issue with your Marketplace order, or how to contact Facebook if the seller hasn't responded to your message.
If you think a seller or product violates our Commerce Policies, you can report them:
  1. From your News Feed, in the left menu, click Marketplace.
  2. Click a listing from the seller that you want to report.
  3. Click on the name of the seller.
  4. Click .
  5. Click Report Seller.
  6. Follow the on-screen instructions.
Keep in mind that we may suspend or ban sellers if they go against our Commerce Policies. Buyers who file fraudulent claims are also subject to consequences outlined in our Purchase Protection policies.
Report a Buyer
To report a buyer:
  1. From your News Feed, in the left menu, click Marketplace.
  2. Click Your Account.
  3. Click Your Listings.
  4. Click a listing the buyer purchased.
  5. Click the message between you and the buyer. If you can't find the message, click See More.
  6. Click .
  7. Click Report Buyer.
  8. Follow the on-screen instructions.
Report a Review
You can report seller reviews that don't follow our Community Standards or don't focus on the service you offered. We'll review your report and may remove reviews that don't follow our standards.
To report a review that a buyer has given you:
  1. From News Feed, tap Menu.
  2. Tap marketplaceMarketplace. If you don't see marketplaceMarketplace tap See More.
  3. Tap , then tap Commerce Profile.
  4. Scroll down to Seller Reviews.
  5. Tap more next to the review you want to report, then tap Report Review.
Report or Hide a Listing on Marketplace
If the person has blocked you, learn how to report something you can’t see.
Keep in mind these tips to stay safe on Marketplace.
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