How do I report that something isn't working on Facebook?
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Computer HelpThis process is for reporting something on Facebook that isn't working correctly, like a broken feature or a payment issue.
Reports from people on Facebook help us identify and fix problems when something's not working correctly. Giving details (example: adding a screenshot and description) helps us find the problem. Reporting issues when they happen helps make Facebook better, and we appreciate the time it takes to give us this information.
To report that something isn't working:
- Log into Facebook on a computer.
-
Click
in the top right of Facebook.
- Select Help & Support, then select Report a Problem and follow the on-screen instructions.
If you want to report something else or fix a different issue:
- Learn how to report abuse or spam.
- Find out what to do if you're blocked from using a feature, your account is disabled, or you're having trouble logging in.
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