We’re sorry to hear about your loss, and we’re working to make sure your report gets reviewed. Please note that we have fewer people available to review reports because of the coronavirus (COVID-19) pandemic, which means it may take us additional time to memorialize or delete the account you requested.
We apologize and want to send our condolences for your loss.
Memorializing the account
Memorialized accounts are a place for friends and family to gather and share memories after a person has passed away. Memorializing an account also helps keep it secure by preventing anyone from logging into it.
Please keep in mind that we can't provide login information for someone else's account even under these circumstances. It's always against Facebook's policies to log into another person's account.
To request memorialization for a profile, please contact us
Removing the account
Verified immediate family members may request the removal
of a loved one’s account from Facebook.