Reply to comments on your Facebook Page's posts

Pages that you manage may be in the new Pages experience. Learn more about new Pages.
You can reply to comments on your Page's posts publicly or in a private message if:
When you reply with a private message, anyone can see that your Page has responded privately below the comment.
Classic Pages
To reply to a comment:
  1. From your Feed, click  Pages in the left menu.
  2. Go to your Page, then go to the comment.
  3. Click Reply below the comment.
  4. Add your reply and press the Enter key.
New Pages Experience
To reply to a comment with Facebook access to a new Page:
  1. Log into Facebook, then click your profile photo in the top right.
  2. Click See all Profiles, then select the Page you want to switch into.
  3. Go to your Page, then go to the comment.
  4. Click Reply below the comment.
  5. Add your reply and press the Enter key.
If you have task access to a new Page, you can reply to comments from the Meta Business Suite.
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