Recognizing Scams

If you see something you think is a scam, you should stop communicating with the buyer or seller and report the suspected scam to Facebook. Learn how to report a scam on Marketplace.
What is a scam on Facebook Marketplace?
Scams can happen on the buyer and seller side of a transaction. Some listings may also be scams. Scams come in different forms, so it’s important to know what to look for when buying and selling on Marketplace.
Buyer Scam
When someone tries to buy or trade items from someone else without paying, resulting in a loss of money for the seller and a gain for the buyer.
This may look like:
  • Someone asking you to send items before you receive the money.
  • Someone reporting their transaction as fraud after they receive the item(s) from you.
  • Someone claiming they never received the item(s) from you when they did.
Seller Scam
When someone tries to sell or trade items to someone else without delivering the items as promised, resulting in a gain of money for the seller and a loss for the buyer.
This may look like:
  • Someone purposely sending you something significantly different than what you paid for (example: someone sells you a used item that they listed as New on Marketplace).
  • Someone claiming they shipped the item(s) to you when they didn’t.
Listing Scam
When a listing appears to be dishonest, fake or lures buyers to complete transactions outside of Marketplace.
This may look like:
  • A listing of a product with a suspiciously low price on Marketplace. This can be a sign that it’s a counterfeited good.
  • A listing’s description encouraging buyers to reach out to the seller outside of Marketplace.
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