I can't log in to Facebook.
If you're having trouble logging into your Facebook account, here are some things you can try.
Try recovering your Facebook account
- Go to facebook.com/login/identify and follow the instructions. Make sure to use a computer or mobile phone that you have previously used to log into your Facebook account.
- Search for the account you want to recover. You can search for your account by name, email address, or phone number.
- Follow the on-screen steps to reset the password for your account.
Recover your Facebook account from a friend's or family member’s account
- From a computer, go to the profile of the account you'd like to recover.
- Click below the cover photo.
- Select Find support or report profile.
- Choose Something Else, then click Next.
- Click Recover this account and follow the steps.
If your password isn't working or you don't remember your password
Try resetting your password.
Change Your Password
To change your password on Facebook if you're already logged in:
- Click in the top right of Facebook.
- Select Settings & Privacy > Settings.
- Click Security and Login.
- Click Edit next to Change password.
- Enter your current password and new password.
- Click Save Changes.
If you're logged in but have forgotten your password, follow the steps under Change Your Password then click Forgot your password? and follow the steps to reset it. Keep in mind that you'll need access to the email associated with your account.
Reset Your Password
To reset your password if you're not logged in to Facebook:
- Go to the Find Your Account Page.
- Type the email, mobile phone number, full name or username associated with your account, then click Search.
- Follow the on-screen instructions.
For security reasons, you won’t be able to use the same mobile phone number that you use for two-factor authentication to help you reset your password. You’ll need to have a different mobile phone number or email address added to your account to reset your password if you ever need to.
If you're still having trouble, we can help you recover your account.
If you're having problems with your email, phone number, or username
Learn what to do if you can't reset your password because you can't access the email address or phone number listed on your account.
I can’t reset my Facebook password because I can't access the email or mobile phone number on my account.
Here are some things you can try to get back into your account so you can reset your password.
Try logging in with an alternate email or phone number
You may be able to get back into your Facebook account by using an alternate email or mobile phone number listed on your account.
If you don't know what alternate information you have:
- Go to facebook.com/login/identify and follow the instructions.
- Make sure to use a computer or mobile phone that you have previously used to log into your Facebook account.
- Learn how to reset your password once you get back into your account.
Try to recover your email account
- If you signed up for Facebook with your email, contact your email service provider to regain access to the email on your Facebook account. For example, many email service providers have a Trouble signing in? option on their sign in screen.
- If you regain access to your email, you can finish the steps to reset your password.
Try troubleshooting your mobile phone number
- If you signed up with your mobile number, check out these mobile phone number login tips.
Learn what to do if you can't find your account from the Find Your Account page.
If you're having trouble logging into your account from the Find Your Account page, try these tips:
- Ask one of your Facebook friends to look at the About section of your profile and send you the email or mobile phone number listed in the Contact Information section.
- Try entering each email or mobile phone number you've owned (one at a time). You may have added an old email or mobile number to your account and forgotten about it.
- Enter your username, if you've created one. Your username is your personalized Facebook URL: If you don't know your username, ask a friend to go to your profile and send you the username found in the URL.
- Try entering variations of your name, just in case you signed up using a nickname.
- If you're asked to enter a friend's name, try a variety of friends if the first friend you try doesn't locate an account. Remember to enter your friend's full name, not just their first name.
If you think your account was taken over by someone else, let us know.
Find out if your account is disabled
If your Facebook account has been disabled, you'll see a message saying your account is disabled when you try to log in.
How do I know if my Facebook account has been disabled?
If your Facebook account has been disabled, you'll see a message saying your account is disabled when you try to log in. If you don't see a disabled message when you try to log in, you might be having a different login problem. Learn how to fix problems with logging in.
Why is my account disabled?
We disable Facebook accounts that don't follow the Facebook Terms. Some examples include:
- Posting content that doesn't follow the Facebook Terms.
- Using a fake name.
- Impersonating someone.
- Continuing behavior that's not allowed on Facebook by violating our Community Standards.
- Contacting other people for the purpose of harassment, advertising, promoting, or other conduct that's not allowed.
What can I do if my account has been disabled?
If you think your account was disabled by mistake, please use this form to request a review.
Keep in mind that in some cases we may not issue a warning before disabling your account. We can't restore accounts that were disabled for severe violations of the Facebook Community Standards.
Learn what to do if you think your account was hacked
I think my account was hacked or someone is using it without my permission.
Try Guided Help
Our guided help tool can walk you through the steps to resolve your issue.Get Started
If you think your account has been hacked or taken over, you should visit this page to secure your account. We'll ask you to change your password and review recent login activity.
Your account may have been hacked if you notice:
- Your email or password have changed.
- Your name or birthday have changed.
- Friend requests have been sent to people you don't know.
- Messages have been sent that you didn't write.
- Posts have been made that you didn't create.
You can also review these tools and tips to help keep your account safe. You may also want to learn how to protect yourself against malicious software that can potentially compromise your account.
Note: If the email associated with your Facebook account has changed, you can reverse this. When an email is changed, we send a message to the previous email account with a special link. You can click this link to reverse the email change and secure your account.